Privacy Policy

1. Introduction and Scope

Tien Wealth ("we", "us", "our") is committed to handling the personal information of those who contact us, register for our programmes, or visit our website with care and in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand and any applicable supplementary guidance from the Office of the Personal Data Protection Committee (PDPC).

This policy applies to all personal data collected through our website at tienwealy.info, through our contact forms, by telephone, and in the administration of our financial education programmes. It does not apply to data held or processed by third-party websites linked from our site.

Questions about this policy may be directed to: [email protected]

2. Data We Collect and How We Collect It

We collect personal data through the following means:

• Website contact form: Name, email address, and optionally telephone number and a message.
• Programme registration: Name, email address, telephone number, and payment details processed through our payment provider.
• Telephone enquiries: Name and contact details provided during calls, noted for follow-up purposes.
• Cookies and analytics: Technical data about website visits (see Section 5).

Legal basis for processing: We process personal data on the basis of consent (for marketing communications and optional analytics), contract performance (for programme administration), and legitimate interest (for responding to enquiries and maintaining the security of our website).

Retention: Enquiry data is retained for 12 months from the date of last contact. Programme registration data is retained for 5 years for financial record purposes. You may request deletion at any time; see Section 7.

3. How We Use Your Data

• Responding to enquiries submitted through our contact form or by telephone
• Administering programme bookings, confirmations, and payment
• Sending programme-related information (session dates, materials, follow-up access)
• Improving the content and usability of our website (using aggregated analytics data)
• Complying with legal and regulatory obligations applicable in Thailand

We do not use your personal data to market third-party financial products, and we do not share your data with fund providers, banks, or financial product distributors.

4. Data Sharing

We share personal data only in the following limited circumstances:

• Payment processing: Payment details are processed by our designated payment provider. We do not store card data on our systems.
• Email delivery: Contact and booking confirmation emails may be delivered through a third-party email service provider.
• Legal requirement: If required to disclose data by Thai law, court order, or competent regulatory authority.

We do not sell personal data to any party.

5. Cookies and Website Analytics

Our website uses cookies — small text files stored on your device. Essential cookies are required for the site to function correctly. Optional analytics cookies help us understand how visitors use the site. Optional marketing cookies support advertising if we use paid channels.

You can manage your cookie preferences at any time through our Cookie Policy page. Withdrawing consent for optional cookies does not affect your ability to use the site.

If enabled, analytics data is aggregated and does not identify individual visitors.

6. Data Protection Measures

• Website traffic is served over HTTPS (TLS encryption)
• Access to personal data records is limited to staff who require it for their role
• Physical documents containing participant data are stored in locked filing at our premises
• Payment card data is processed exclusively through our payment provider's secure environment
• In the event of a data breach affecting personal data, we will notify affected individuals and, where required, the PDPC within the timeframes specified under the PDPA

7. Your Rights Under Thai Data Protection Law

Under the PDPA, you have the following rights in relation to your personal data held by Tien Wealth:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data, subject to our legal retention obligations.
• Right to restriction: Request that we limit how we use your data in certain circumstances.
• Right to data portability: Request your data in a structured, machine-readable format where technically feasible.
• Right to object: Object to processing based on legitimate interest.
• Right to withdraw consent: Withdraw consent for any processing based on consent, at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may lodge a complaint with the PDPC.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies before providing any personal information.

9. Children's Privacy

Our programmes and website are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our site, please contact us and we will remove it.

10. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. The revised date at the top of this page indicates when the policy was last changed. Continued use of our website following an update constitutes acceptance of the revised policy.

11. Contact for Data Enquiries

Data controller: Tien Wealth

Address: 56 Beach Road, North Pattaya, Chonburi 20150, Thailand

Email: [email protected]

Telephone: +66 2 384 7156